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TERMS & CONDITIONS

Terms and Conditions
Effective Date: 07-14-2024

Welcome to Rubangaz ("we," "our," or "us"). By accessing or using our website Rubangaz.com, and/or engaging our services, you agree to the following Terms and Conditions ("Terms"). These Terms govern your use of our services and website and establish a legal agreement between you and Rubangaz. If you do not agree with these Terms, please discontinue use of our website and services.

1. Services Provided

Rubangaz offers music production, mixing, mastering, and related services ("Services"). All services are customized based on specifications provided by clients. Delivery timelines, revisions, and file-sharing protocols are subject to the terms outlined in our FAQs and service agreements.

Limitations:

  • Rubangaz does not provide legal advice, copyright clearance, or any services outside of music production, mixing, and mastering.

  • We are not responsible for issues arising from third-party content or materials submitted by clients.

2. Eligibility

You must be 18 years of age or older to use our services. By accessing our services, you confirm that:

  • You are legally capable of entering into binding agreements.

  • Any information you provide is accurate, complete, and up-to-date.

For clients under 18, parental or guardian consent is required, verified through signed documentation.

3. Payment Terms

  • Payment Requirements: Full or partial payment is required before services commence, as outlined in your service agreement.

  • Payment Methods: We accept payments via PayPal and credit/debit cards.

  • Non-Refundable Payments: Payments are non-refundable once work begins unless explicitly stated otherwise in the service agreement.

  • Late Payments: Payments not received within 7 days of the due date may incur a 1.5% monthly interest charge.

Rubangaz reserves the right to pause or terminate services due to non-payment.

4. File Submission and Ownership

  • Submission Guidelines: Clients must submit clean, organized files (e.g., stems, Pro Tools sessions) per our instructions. Rubangaz reserves the right to charge additional fees for improperly prepared files.

  • Ownership: Clients retain ownership of their original content. Rubangaz retains the right to use non-identifiable portions of projects for promotional purposes unless explicitly agreed otherwise.

  • File Integrity: Clients are responsible for maintaining backups of their files. Rubangaz is not liable for file loss during or after project completion.

5. Revisions

  • Inclusions: Mixing and mastering packages include up to three revisions per song, as outlined in our FAQs.

  • Scope of Revisions: A revision is defined as adjustments to existing work. New elements or significant reworks may incur additional charges.

  • Extra Revisions: Additional revisions are available at an hourly rate or per-revision fee.

6. Delivery

  • Timelines: Delivery timelines are based on project scope and outlined in your service agreement. Sundays and public holidays are excluded unless otherwise agreed.

  • Force Majeure: Rubangaz is not responsible for delays caused by events outside of our control, such as natural disasters, strikes, or technical failures.

7. Intellectual Property

  • Client Ownership: Finalized mixes, masters, or other deliverables become the property of the client upon full payment.

  • Promotional Use: Rubangaz may retain non-exclusive rights to use portions of the work for portfolio or promotional purposes unless the client opts out in writing.

  • Songwriting Credits: For original compositions, Rubangaz may request songwriter credits for registration with Performance Rights Organizations (PROs).

8. Liability and Disclaimers

  • "As Is" Services: Services are provided on an "as is" basis without warranties of any kind, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

  • Indemnification: You agree to indemnify and hold Rubangaz harmless from claims, damages, or liabilities arising from content you provide.

  • Limitation of Liability: Rubangaz's total liability for any claim shall not exceed the amount paid by the client for the specific service.

9. Cancellations and Refunds

  • Cancellations: Requests must be made in writing before work begins.

  • Refund Policy: Refunds are at Rubangaz's sole discretion. No refunds are issued for services already rendered.

  • Partial Refunds: Partial refunds may be considered if work has not yet commenced or is only partially completed.

10. Privacy

Rubangaz is committed to protecting your privacy. Please refer to our Privacy Policy for detailed information on data collection, usage, and security.

11. Prohibited Activities

When using our website or services, you agree not to:

  • Share content that is illegal, offensive, or infringes upon the rights of others.

  • Use our services for fraudulent purposes.

  • Disrupt our website or distribute malicious software.

Enforcement: Violations may result in service termination and legal action.

12. Modifications to Terms

Rubangaz reserves the right to modify these Terms at any time. Updates will be posted on this page with the updated "Effective Date." Continued use of our services constitutes acceptance of the revised Terms.

Notification: Existing clients will be notified via email of significant changes.

13. Governing Law

These Terms are governed by the laws of the State of California, USA.

  • Dispute Resolution: Parties agree to resolve disputes first through mediation in California before pursuing legal action.

  • Arbitration Option: If mediation fails, disputes may be resolved through binding arbitration, with costs shared equally by both parties.

14. Additional Clauses

  • Confidentiality: All client information and project details are treated as confidential unless disclosure is required by law.

  • Non-Solicitation: You agree not to solicit Rubangaz employees or contractors for independent work during the project and for one year after its completion.

  • Backup and Security: Rubangaz uses secure storage practices but does not guarantee complete immunity from data breaches.

15. Contact Us

For questions or concerns about these Terms:

Response time: We aim to respond within 48 business hours.

Rubangaz ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Your name, email address, phone number, and payment details when you contact us, book a service, or make a payment.

  • Project Files: Any audio files, Pro Tools sessions, and related project materials shared for mixing and mastering services.

  • Usage Data: Information such as your IP address, browser type, and pages visited, collected via cookies or analytics tools.

  • Communication Data: Any messages or feedback you provide through contact forms, email, or consultations.

2. How We Use Your Information

We use your data to:

  • Provide and manage our services, including mixing, mastering, and production projects.

  • Communicate with you regarding bookings, project updates, or customer support.

  • Process payments securely.

  • Improve our website and offerings through usage analytics.

  • Send promotional emails (only with your consent).

3. How We Share Your Information

We do not sell your personal information. However, we may share your data with trusted third parties to facilitate our services:

  • Payment Processors: To handle secure payments (e.g., Stripe, PayPal).

  • File Transfer Services: To send or receive project files (e.g., WeTransfer).

  • Service Providers: For analytics, hosting, and other technical needs.

  • Legal Compliance: To comply with applicable laws or respond to legal requests.

4. Cookies and Tracking

We use cookies and similar technologies to improve your experience and analyze website traffic. These may include:

  • Essential cookies for site functionality.

  • Analytics cookies to track website performance and user behavior.

You can manage or disable cookies through your browser settings.

5. Data Security

We take reasonable measures to protect your data, including:

  • Encryption of sensitive information during transfer.

  • Secure storage of project files and personal data.

  • Limiting access to personal information to authorized personnel only.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access and Correction: Request access to or correction of your personal data.

  • Deletion: Request deletion of your data, subject to legal obligations.

  • Opt-Out: Unsubscribe from marketing communications at any time.

  • Data Portability: Request a copy of your data in a portable format.

To exercise your rights, please contact us at Rubangaz@icloud.com.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

9. Contact Us

For any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Email: Rubangaz@icloud.com
Website: Rubangaz.com

This Privacy Policy ensures transparency and trust while aligning with standard privacy law requirements. Be sure to customize further based on your services and region.

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